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Returns & Exchange

  • For Overseas Delivery, good(s) sold are non-refundable.
  • All good(s) sold are non-refundable, unless due to manufacturing / tailoring defects.
  • “NO-FIT” Exchange Policy – should the good(s) be unable to fit due to size or manufacturer’s defects, you may send it back to us for exchange for another size within 7 days.
  • Please note that all panties and hoisery items are non-exchangeable for hygiene reasons.
  • If no suitable replacements are available, you may exchange for another item of the same value. There will be no refund for fall below exchange amount. You will also need to top up any higher value.
  • In the event, the exchange cannot be fulfilled, we will retain your purchased value as eDollar for your next purchase